Which Parcels.com plan is right for me?
Our Pay and Go plan is for personal, non-commercial use. Medium is for smaller merchants with moderate delivery needs and functional requirements. Extra Large is for merchants seeking greater labels, functionality, and security.
Contact our sales team to learn more.
Do you offer custom invoicing?
Yes, we offer custom invoicing for Enterprise customers. Contact our sales team to learn more.
What are the limits for each plan?
Our limits are listed on the pricing page. Additionally, check out our Fair Use Policy.
I went over my limits. What can I do?
We are glad you are growing and scaling with Parcels.com! Please contact us to discuss your resource requirements and we can customize a plan for your team.
Can I buy additional labels?
Yes! On top of your included labels, you can pay as you go for additional labels. If you have a Pay and Go Parcels.com account, you are limited to single use labels and cannot purchase additional labels.
I have a Parcels.com Pay and Go account, how do I upgrade to a larger plan?
Thanks for continuing to use Parcels.com! Please email firstname.lastname@example.org and we will upgrade you.
How does Parcels.com calculate usage?
We calculate usage based on completed deliveries and created label tracking numbers.
To learn more, check out the Usage terms and conditions.